Your buildings have a lot to say to you, but are you really listening?
Data assets from REITs can generate a wealth of information (increasing volume and complexity) . There’s traffic counters, sensor data, expiring leases, unit vacancies and more. Getting finance, sales, even Google Reviews all in one place can potentially answer that lingering question for one or identify that seasonal problem for another.
Unlocking precious value from your data assets begins and ends with the people who use it - everyday. In this blog, we touch on three ways to build on relationships within the REIT so they can reach that goal of finding the signal in the noise.
Setting the bar higher on data assets
Mending that relationship between IT and Operations
Filling the people gap
Setting the bar higher on getting value from data assets
Here’s a typical scenario: People are settling for data sources that are just okay. They either suspect or know there’s something more relevant out there in another business unit or spreadsheet they can’t access. As a result, they are building reports from a spaghetti plate of spreadsheets. They create visuals from reports that barely hit the mark on impact, context and greater business success. It’s the often strained relationship with IT where people struggle to maintain the passion or persistence to expect more from the data available to them on the day-to-day.
Mending the pull and tug between Operations and IT
Solving those pains around data and reporting is usually deferred to IT. In some cases, the blame of inaction lies entirely on them. In their defence, they are frequently overwhelmed with supporting clients or managing ongoing cybersecurity threats. Typically, people have the impression of IT as the management of laptop and software updates. On top of that, they now have generative AI and ChatGPT on their plate.
So, where’s the room for innovating on the data pipeline?
Bridging the people gap
Some organizations accept that their IT team has little time to make improvements on their data infrastructure. With other priorities, the gap between business units and their data remains. A team of business intelligence and data experts can work as that bridge between IT, organizational leaders and the people who use the data - every day.
How we help at Fuse Data
Unlocking value stored in data assets from REITs is a journey. This process requires discovery, planning and collaboration. Here’s how we bridge that gap at Fuse Data:
Understand what’s available. We step into the weeds.
Grasping user roles, their goals and knowing what success means to them.
Tell the right story - with the addition of better data, not just more data - tapping into all available data assets and sources to ‘see the signal through the noise’.
Take the time to work with business units on their data. Then, give it time for a good test and validation.
Follow along with ongoing improvements to prevent software and process abandonment. Happy people like to feel they are supported on an ongoing basis.